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Read about ways you can conserve water in your backyard, in your home and through your lawn care.
Learn about the James City Service Authority’s easement clearing process, including the 4 scenarios used to define clearing and debris handling.
The James City Service Authority has created a public education campaign to eliminate improper disposal of Fats, Oils and Grease (FOG).
Learn about the benefits to installing a grinder pump at your home.
H2O is a community-based program that assists people in crisis through the generosity of donations.
The James City Service Authority is allowing homeowners to turn off their water at the meter in an effort to promote efficiency and safety.
Lobby & Window Hours
Monday - Friday
8 a.m. - 4 p.m.
Customer Service & Billing
HRUBS, Tap Fees, Submeters
Phone: 757-253-6800
Fax: 757-259-4115
Monday - Friday
8 a.m. - 4 p.m.
Emergencies
Phone: 757-229-7421
After Hours, Weekends, Holidays: 757-566-0112
Engineering & Operations
Phone: 757-229-7421
Fax: 757-229-2463
Monday - Friday
7 a.m. - 3:30 p.m.