The James City Service Authority (JCSA) provides municipal water and wastewater service to County residents and businesses in the primary service area between Toano and Grove, and to limited sections of York County and the City of Williamsburg.
JCC Alert is now part of the Everbridge network which enables James City County officials to quickly deliver emergency alerts and notifications. If you have previously registered to receive JCC Alert messages, you need to register for the new system by July 21 to insure that you continue to receive important emergency notifications to include weather alerts, water outages and other emergency messages from James City County.
All customer services are available at our Tewning Road location including payments, connection fees and submeters. Cash, check or money orders are accepted at our office. Visit the HRSD website for more information about paying by phone, credit card or ACH. HRUBS bills may also be paid at the Treasurer's Office and Satellite Services office in Toano. Outdoor 24 hour drop boxes are available at all 3 locations for your convenience.